Travel ServicesHighlights
Benefit Summary
 Members have access to a global network of practicing physicians,
travel assistance personnel and emergency evacuation benefits if they
suffer a serious injury or illness when traveling more than 100 miles
from home. Have peace of mind, knowing help is merely a phone call
away.Detailed Summary
Members have access to a global network of practicing physicians,
travel assistance personnel and emergency evacuation benefits if they
suffer a serious injury or illness when traveling more than 100 miles
from home. Whether it's a medical, travel or personal security related
emergency, Travel Assist coordinators are available 24 hours a day to
provide the help members need. Have peace of mind, knowing help is
merely a phone call away.TRAVEL ASSISTANCE SERVICES Medical Monitoring During the course of a medical emergency, Assistance Company professional case managers, including physicians and nurses, will make sure the appropriate level of care is maintained or determine if further intervention, medical transportation, or possibly repatriation (return to U.S.) is needed. Assistance Company will provide case notification, both foreign and domestic, between the patient, family, physician, employer, travel company, and consulate as needed. Assistance Company will continue to provide all necessary international claim coordination, to include hospital bill translation and interpretation, as needed. Hotel Convalescence Arrangements Assistance Company can assist you with hotel arrangements if you or your companion needs to convalesce in a hotel prior to or following medical treatment. Replacement of Medication and Eyeglasses Assistance Company will arrange to fill a prescription that has been lost, stolen, or requires a refill, subject to local law, whenever possible. Assistance Company will also arrange for shipment of replacement eyeglasses or other necessary personal medical items that may have been forgotten, lost or depleted while traveling. Costs for shipping of medication or eyeglasses, or a prescription refill, etc., are your responsibility. Locating Legal Services Assistance Company can assist in contacting a local attorney or the appropriate consular officer if you are arrested or detained, involved in an automobile accident, or otherwise need legal help. Assistance Company will maintain communications with you, your family, and employer until legal counsel has been retained by you. Bail Bond Services Assistance Company can assist in securing bail bond services in all available locations. Emergency Message Assistance Assistance Company can record emergency messages from you or emergency messages for you for 24-hour periods. These messages may be retrieved at anytime by you, your family, or business associates. Emergency Ticket Replacement Assistance Company can assist you in replacing lost or stolen airline tickets. Emergency Card Replacement Assistance Company can assist you with emergency card replacement if you should experience a loss, theft, or damage to your credit card or membership card. Pre Trip Information Available at anytime, not subject to 100-mile travel requirement. Passport and Visa Information Assistance Company can advise you of the required documentation to enter and depart foreign destinations. Health Hazards Advisory Assistance Company can provide you with up-to-date travel advisories. Inoculation Requirements: Medical entry requirements can be provided to you prior to your departure. Weather Information Assistance Company maintains current information regarding weather conditions for both domestic and international travel destinations. This information will be provided to you through the Assistance Company Center. Currency Exchange Information Assistance Company can provide you with the daily currency exchange rate for a specified country. Consulate and Embassy Locations Assistance Company maintains a complete listing of consulates and embassies. These locations are accessible to you by calling the assistance Company Center. Translation and Interpreter Services Professional translators and interpreters can be reached 24 hours a day to obtain translation or interpreter assistance services during emergency situations while traveling internationally. Travel Locator Service You can contact the Assistance Company Center 24 hours a day, seven (7) days a week, for assistance in locating hotels, airports, sports facilities, campgrounds, and tourist attractions. DisclosuresTravel Assist not available to Connecticut, Oregon, Florida and Washington residents.« Back |
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